Privacy Policy

Last updated: 14 July 2026

Dean Ongley Decorating handles personal information responsibly. This policy explains what information we collect when you contact us, why we use it, and your rights.

Information We Collect

When you request a quote or contact us, we may collect your name, contact details, property address, and details of the work you would like carried out, together with information you choose to include in your message.

How We Use Your Information

We use information to respond to enquiries, prepare quotations, arrange or carry out work, keep appropriate business records, and improve our services. We do not sell personal information.

Lawful Basis

We process enquiry information to take steps at your request before entering into a contract, to perform a contract where work is agreed, to meet legal obligations, and where necessary for legitimate business interests.

Sharing and Retention

Information is shared only with providers needed to operate our website, communicate with you, or deliver agreed work, and where legally required. We retain information only as long as necessary for these purposes and applicable legal requirements.

Your Rights

You may ask for access to, correction of, deletion of, or restriction of your personal information, or object to certain processing. You may also complain to the UK Information Commissioner's Office. Please use the contact page to exercise your rights.